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Professional Summary

As a certified Project Manager and Business Analyst working in the IT and utility industries, I have amassed 14+ years of extensive experience in the areas of project management, risk management, root-cause analysis, capability, and compliance testing.  I am highly skilled at leading high-impact projects that drive operational growth and efficiencies, seeing an increase in revenues/cost savings by 43%.

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Core Competencies

• Project Management: Leadership of multi-phased, high-impact projects using traditional (waterfall) and agile methodologies. With budgets ranging from $13k-$145k and impacting hundreds of vendors, customers, and stakeholders.
• Business Analysis: Conducting facilitation workshops and interviews (and other qualitative methods) to gather requirements that will determine metrics and KPI required to measure target performance. Development of business cases and business requirements documentation.
• Reporting | Communication | Presentation: Data and analysis then creating visualizations using BI tools such as Power BI, Alteryx, and Tableau dashboards to drive insights and support management decision making. Develop timely, structured, and reliable reports and dashboards (using MS Excel, MS Word, MS PPT, Tableau, Power BI, Alteryx, SQL) to support business operations.  Transforming raw data into meaningful insights.

• Effective Communicator and Change Enabler: Stakeholder management – understanding impacted groups, managing communication based on audience (stakeholder category), supporting programs to help get employee buy-in and move them towards the change. Able to communicate effectively with diverse audiences across different backgrounds and seniority levels.

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Skillset